|
|
@@ -1,3 +1,9 @@ |
|
|
|
--- |
|
|
|
name: Bug report |
|
|
|
about: Create a report to help us improve |
|
|
|
|
|
|
|
--- |
|
|
|
|
|
|
|
<!-- |
|
|
|
|
|
|
|
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**: |
|
|
@@ -11,38 +17,50 @@ the necessary data to fix your issue. |
|
|
|
You can also preview your report before submitting it. You may remove sections |
|
|
|
that aren't relevant to your particular case. |
|
|
|
|
|
|
|
Text between <!-- and --> marks will be invisible in the report. |
|
|
|
Text between <!-- and --> marks will be invisible in the report. |
|
|
|
|
|
|
|
--> |
|
|
|
|
|
|
|
### Description |
|
|
|
|
|
|
|
Describe here the problem that you are experiencing, or the feature you are requesting. |
|
|
|
<!-- Describe here the problem that you are experiencing --> |
|
|
|
|
|
|
|
### Steps to reproduce |
|
|
|
|
|
|
|
- For bugs, list the steps |
|
|
|
- list the steps |
|
|
|
- that reproduce the bug |
|
|
|
- using hyphens as bullet points |
|
|
|
|
|
|
|
<!-- |
|
|
|
Describe how what happens differs from what you expected. |
|
|
|
|
|
|
|
<!-- If you can identify any relevant log snippets from _homeserver.log_, please include |
|
|
|
If you can identify any relevant log snippets from _homeserver.log_, please include |
|
|
|
those (please be careful to remove any personal or private data). Please surround them with |
|
|
|
``` (three backticks, on a line on their own), so that they are formatted legibly. --> |
|
|
|
``` (three backticks, on a line on their own), so that they are formatted legibly. |
|
|
|
--> |
|
|
|
|
|
|
|
### Version information |
|
|
|
|
|
|
|
<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem --> |
|
|
|
|
|
|
|
- **Homeserver**: Was this issue identified on matrix.org or another homeserver? |
|
|
|
<!-- Was this issue identified on matrix.org or another homeserver? --> |
|
|
|
- **Homeserver**: |
|
|
|
|
|
|
|
If not matrix.org: |
|
|
|
- **Version**: What version of Synapse is running? <!-- |
|
|
|
|
|
|
|
<!-- |
|
|
|
What version of Synapse is running? |
|
|
|
You can find the Synapse version by inspecting the server headers (replace matrix.org with |
|
|
|
your own homeserver domain): |
|
|
|
$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:" |
|
|
|
--> |
|
|
|
- **Install method**: package manager/git clone/pip |
|
|
|
- **Platform**: Tell us about the environment in which your homeserver is operating |
|
|
|
- distro, hardware, if it's running in a vm/container, etc. |
|
|
|
- **Version**: |
|
|
|
|
|
|
|
- **Install method**: |
|
|
|
<!-- examples: package manager/git clone/pip --> |
|
|
|
|
|
|
|
- **Platform**: |
|
|
|
<!-- |
|
|
|
Tell us about the environment in which your homeserver is operating |
|
|
|
distro, hardware, if it's running in a vm/container, etc. |
|
|
|
--> |